Terms & Conditions | Privacy Policy

1. Privacy Policy

Cactusberry Lodge shall take all reasonable steps to protect the personal information of customers. For the purpose of this clause, “personal information” shall mean the same as that found in Chapter 1 of the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569

2. Accepted payment methods

Payment may be made via Visa, MasterCard or EFT.

3. Cancellation Policy

Please note that there will be a cancellation fee of 50% of the total booking amount if you cancel your confirmed booking six weeks or less prior to your arrival date. If you cancel more than six weeks prior to arrival date the deposit will be refunded in full. The full amount is due on arrival date.

4. Responsibility

Cactusberry Lodge does not take responsibility for any losses incurred as a result of a fraudulent website or link baring our name. We further do not accept responsibility for any losses of corporeal or non-corporeal items during a customers’ stay at our facilities. We do not accept responsibility for any injuries sustained on our premises. Customers use premises at their own risk.

5. Company Information

This website is run by Summer Cliffs Trading 74CC t/a Cactusberry Lodge based in South Africa. The company’s physical address is 30 Breda Street, Oranjezicht, Cape Town, Western Cape, the email address info@cactusberrylodge.com and the telephone number is +27 (0) 76 12 65 658.